Each room feature, check-in policy, and guest support service below is confirmed by the hotel. Where a detail is still being confirmed, we say so and invite your question.
Room types, bedding, bathroom fittings, and in-room inclusions are listed as confirmed by the hotel. Ask us for the current room inventory before you reserve.
Service standards
Daily housekeeping and reception
Housekeeping and reception assistance follow the hotel's standard operating protocols. Service hours and scope are confirmed at check-in and available on request.
Access and support
Accessibility and special requirements
Specific accommodation and access requirements can be confirmed before you reserve. Tell us your needs and we will confirm what the hotel can provide.
Arrival
From inquiry to arrival
01
Send your inquiry
Write to us with your dates, room needs, and any access requirements.
02
Receive confirmation
We reply with the details we can confirm for your stay, in writing.
03
Arrive and check in
Reception coordinates your arrival and reviews your confirmed requirements at the desk.